London College of Commerce

Overview:

Introducing a comprehensive programme of courses for 'live system' training in the Galileo Global Distribution System and in automated Fares and Ticketing. The programmes set the standard in automated Fares and Ticketing training.

These Star Alliance/GTMC programmes allow students the distinctive opportunity to learn and practice on the live Galileo Global Distribution System. The modules, developed by some of the most experienced trainers in the travel industry, will lead to approved professional qualifications endorsed by Star Alliance, the world's largest airline network and the Guild of Travel Management Companies. The training material has been developed in direct collaboration with Galileo and contains fully comprehensive course notes and extensive question/answer exercises - ideal preparation for examinations. The programmes are accredited by City and Guilds as part of their Tourism qualifications.

This four day or 60 hour course equips industry entrants with a thorough knowledge and understanding of the Galileo GDS, combining trainer led demonstrations with practical exercises creating, storing, retrieving and amending complex travel itineraries.

On completion of this module, students will be able to:

• Access the Galileo System, conforming to security procedures
• Request and interpret availability and timetable screens
• Book the most suitable flights for the client's itinerary
• Input mandatory and optional booking file information including TODs
• Add, amend and cancel passenger servicing information and booking file servicing requests
• Recognise different fare types
• Access and apply the relevant fare notes
• Obtain the most appropriate fare quote for the itinerary's requirements
• Interpret the booking file history to determine all changes from original creation
• Work with the Galileo Queuing System